What does it mean to "whitelist" an email address?
Whitelisting is when you identify an email address as “safe” so that your email server won’t send it to spam or junk mail.
It’s a great idea to have your students whitelist both your email address and [email protected] in order to make sure they don’t miss a single message!
(When students don’t receive an email message, the most common reason is that it wound up in their spam folder).
We recommend including this step as one of your pre-actions, to encourage the student to take action on it right away.
How do you whitelist an email address?
For detailed instructions on how to whitelist using various email servers, please see here.