Join us for an upcoming call!
We're passionate about supporting our community! Beyond our email and chat support, we offer a massive amount of LIVE, "ask me anything" support sessions. Read on to learn more...
When is the next session?
Click here to view the Office Hours schedule to make sure you don't miss anything!
PRO-TIP: Add the Xperiencify education schedule to your calendar using the link above to make sure you don't miss anything! (IMPORTANT: You only have to do this once; all future events will be automatically added.)
(If you want to delete training events from your calendar, here's how to do it )
Find your timezone here
Here is theZoom link to join us: https://zoom.us/j/9013318814
Session Themes
Our team will come to each of these sessions with a prepared "Theme" that we will be ready to focus on.
Click here to view our upcoming themes!
But, don't worry! All of our sessions are Ask Me Anything style, so you can come with any type of question about any part of the XP platform
In fact...
Have a specific question?
Click here to submit a specific question for our team to answer in the next session
And, of course, you can always visit our Facebook group if you want to post questions to the community for an even more rapid response!
Previous Call Recordings
Open Office Hours - Thursday March 21st, 2024
VIDEO
Open Office Hours - Thursday March 7th, 2024
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Open Office Hours - Thursday February 15th, 2024
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Open Office Hours - Thursday February 1st, 2024
VIDEO
Open Office Hours - Thursday January 18th, 2024
VIDEO
60 Minutes to Sales - Saturday January 13th, 2023
VIDEO
Get your copy of the Workshop template here .
Open Office Hours - Thursday January 4th, 2024
VIDEO
Open Office Hours - Thursday December 21st, 2023
VIDEO
Open Office Hours - Thursday December 7th, 2023
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Open Office Hours - Thursday November 16th, 2023
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Open Office Hours - Thursday November 2nd, 2023
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Open Office Hours - Thursday October 26th, 2023
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Open Office Hours - Thursday October 12th, 2023
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Open Office Hours - Thursday September 28th, 2023
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Open Office Hours - Thursday September 7th, 2023
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Open Office Hours - Thursday August 24th, 2023
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Open Office Hours - Thursday August 10th, 2023
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Open Office Hours - Thursday July 27th, 2023
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Open Office Hours - Thursday July 13th, 2023
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Open Office Hours - Thursday June 29th, 2023
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Open Office Hours - Thursday June 15th, 2023
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Open Office Hours - Thursday June 1st, 2023
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Open Office Hours - Thursday May 18th, 2023
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Open Office Hours - Thursday May 4th, 2023
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Open Office Hours - Thursday April 27th, 2023
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Open Office Hours - Thursday April 20th 2023
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Open Office Hours - Thursday April 13th 2023
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Open Office Hours - Thursday April 6th 2023
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Open Office Hours - Thursday March 30th 2023
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Open Office Hours - Thursday March 23rd 2023
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Open Office Hours - Thursday March 16th 2023
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Open Office Hours - Thursday March 9th 2023
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Open Office Hours - Wednesday March 1st 2023
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Xperiencify 101: Course Setup Basics - Wednesday February 8th 2023
VIDEO
Make a copy of the Handout here
Open Office Hours - Wednesday February 1st 2023
VIDEO
Timestamps for Feb 1st 2023:
0:01:53 Celebrations troubleshooting
0:08:20 Strategy for parent and child companion courses
0:19:40 Upsells on Order Form
0:28:03 Discount Coupon for Course 2 as reward for completing Course 1
0:31:00 Obtaining a review/feedback from students
0:35:53 Webinar replay as mini-course, stopping button-clicking addicts
0:51:50 Auto-delete students at end of course
0:56:59 Add a worksheet to a training
0:59:20 Using a third-party payment processor
Xperiencify 101: Course Setup Basics - Wednesday January 25th 2023
VIDEO
Make a copy of the Handout here
Timestamps for Jan 25th 2023:
0:02:08 Introduction
0:05:40 Step 1
0:09:40 Step 2
0:15:10 Step 3
0:36:55 Step 4
1:05:30 Step 5
1:15:02 Dynamic Release of Modules (Binge Mode)
1:16:20 How to disable a course for a student (Use it or Lose it)
1:19:10 Adding replays of live content from your MVP course
1:25:10 Remove Student vs Suspend Student
1:26:50 iframe form troubleshooting
1:29:20 Creating Affiliate Links
1:31:23 Searching within your course
1:33:55 Options for structuring a short course
1:36:18 Setting a test/quiz
1:40:01 Evergreen drip release schedule
1:42:23 Link to Xperiencify fb group and training handout
1:44:07 Choose your own adventure content path
1:46:20 3rd party payment processor troubleshooting
1:49:00 Custom domain troubleshooting
Open Office Hours - Wed Jan 18th, 2023
VIDEO
Xperiencify 101: Course Setup Basics - Wed Jan 11th, 2023
VIDEO
Make a copy of the Handout here
Timestamps for Jan 11th 2023:
0:01:50 How to access the Experience Product Masterclass bonus
0:03:15 Course Setup Basics training
1:19:00 Q&A
1:20:12 Posting replays of live calls
1:21:08 Support from Xperiencify for your team members
1:23:38 Using images other than cartoons
1:25:08 Increasing font size
1:25:46 Login access for team members
1:27:02 Volume of sound effects
1:28:35 Running a challenge with countdown
1:29:48 Email triggers
1:34:30 The Order Form
1:36:24 Using social proof pop-ups
1:38:46 Hiding old replays from new students
1:40:18 Setting up a Sales Page
1:42:45 Using a custom domain for your course URL
1:43:35 Adding calendar links/embedding iframes in your course
Open Office Hours - Wed Dec 14th, 2022
VIDEO
Timestamps for Dec 14, 2022:
00:00:40 Website vs course site vs blog page
00:17:10 Goals, pre-actions and getting testimonials
00:25:40 Transaction fees
00:38:35 Same course, different languages
00:42:04 Black Friday bundle
00:44:50 Using a custom domain
00:45:23 Marketing help
00:50:55 Forum, discussion threads for trainings
00:59:40 Launch plan vs Growth plan
01:07:00 Can we use GIFs for module images
01:08:35 Which plan am I on?
01:11:11 Sequential and non-sequential content within same course
01:16:40 Testing your course setup as a student
01:20:20 Style and formatting of XP pages
01:36:55 Free trial
01:40:00 Blogging and email marketing
01:43:28 Communication with students
01:46:00 Done-For-You setup forms
01:47:40 Done-For-You deadline
01:53:10 Email limits, renaming XPs, mp3 embedding
01:58:00 Transcription
XP101: Course Setup Basics - Dec 7th, 2022
VIDEO
Make a copy of the Handout here
Open Office Hours - Wed Nov 30th, 2022
VIDEO
Timestamps for Nov 30, 2022:
0:01:20 Using tags and buttons to re-set a 30 day sequence
0:06:15 EPM question
0:08:21 Duplicating settings for actions
0:12:00 Using training templates for course-build in Done-For-You bonus
0:13:00 Using XP for email vs third-party email provider
0:19:25 Transferring data from XP to a Customer Relationship Manager
0:23:10 Coupon Code limits
0:24:49 Affiliate links
0:27:00 Using a button to link to a google form
0:34:00 Putting the Forum on a dedicated page
0:40:30 Linking your XP course on your website
0:44:05 What is a "space" in the forum?
0:45:10 Staying within 10 course limit of lifetime plan
0:49:30 Forum cohorts
0:54:50 Buttons activating celebrations
0:58:00 Adding Team members to XP account
1:03:00 Done-For-You services
1:05:45 Named Instructors
1:08:15 Adding tokens to emails and sending emails to third-parties
1:10:20 Inbox management with team members
1:11:50 Redeeming XPs internally
1:13:10 Terms & Conditions
1:14:38 Where to find a basic rundown on using XP
1:17:15 Replacing a fb group with XP community features
Xperiencify 202: Advanced Gamification - Wed Nov 23rd, 2022
VIDEO
Make a copy of the Handout here
Open Office Hours - Wed Nov 16th 2022
VIDEO
Timestamps for Nov 16, 2022:
0:01:30 difference between school name and course name
0:06:40 ready to add your content to XP
0:15:30 community features can we replace fb group
0:25:15 what is advanced gamification?
0:26:08 making an intermediate ongoing membership on XP for graduates of basic level first course
0:30:30 affiliate pay outs
0:34:20 API for integration with discord
0:35:29 warm welcome sequence pop ups
0:39:40 glitch with order form on mobile
0:42:00 customising the student welcome email
0:45:20 payment gateway commissions
0:46:55 custom domain vs subdomain
0:51:10 EPM bonus course build
0:54:30 whitelisting emails for your students
0:56:20 done-for-you bonus turnaround time
0:57:50 challenge to paid course funnel
1:08:20 video file formats
1:13:00 handbrake video compression
1:20:50 adding resource downloads
1:22:00 viewing order form when using trial XP account
Your MVP Course: Design & Launch in 1 Week - Wed Nov 9th
VIDEO
Make a copy of the Handout here
Open Office Hours - Wed Nov 2nd 2022
VIDEO
00:47 Sending emails from Xperiencify
13:30 Whitelisting sender address
15:17 Adding student to another course automatically
21:25 Creating a video tour of course for your students
23:40 Return Student to last place they left off
25:45 Duplicating a course for additional cohorts
30:25 Embedding or linking forms in the course
32:00 Size of images in Course Sales Page
35:45 Creating a community for your course
40:50 Leaderboards
43:37 API for storefront
45:10 Joining XP fb group
50:00 Warm welcome pop-ups
57:30 Customizing payment plans
1:00:10 Attaching files for homework submission
Xperiencify 101: Course Setup Basics - October 26th, 2022
VIDEO
Make a copy of the handout here
Open Office Hours - October 19th, 2022
VIDEO
00:20 Easter egg bonus lessons and tagging
06:25 Pre-actions
13:55 Using PayPal where Stripe is not supported
22:25 Customizing Celebrations
24:10 Quiz to free trial of course to paid course funnel
29:30 Offering advanced trainings in separate space to regular trainings
32:05 Interactive features for sensitive topics
41:40 Using a CRM for other email marketing
51:00 Done-for-You Services with XP
56:46 Using Community to have students share homework
Xperiencify 202: Advanced Gamification - October 12th, 2022
VIDEO
Make a copy of the handout here
Feedback Form for these sessions
Open Office Hours - October 5th, 2022
VIDEO
00:00 Using Descript for video editing
02:35 Xperiencify training session times
05:30 Previewing trainings set up to release on a schedule
15:15 How to submit assets to XP team for course build as part of EPM Bonus
21:30 Exporting student details and tagging
30:30 What are the Community features
34:27 Using a different language in Xperiencify
37:40 Sound effects
40:09 How to add the Comments block to a page template
45:30 How to use tags to release/hide bonus content
48:10 Media storage limits and using Handbrake to compress videos
Reverse Course MVP - September 27th, 2022
VIDEO
Download the Training Handout here
Open Office Hours - September 21st, 2022
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02:20 Using XP as a membership site
13:15 Marketplace page
21:35 Adding code snippets to school site globally v to individual courses
30:50 Replacing a fb community within Xperiencify itself
38:00 Adding dummy students to course
39:50 Changing details for Replays
46:50 Replays page
47:35 Using tags to make additional courses visible to certain students
53:35 Automating tags
54:40 Use it or lose it/self-destructing content
58:42 Adding terms & conditions to order form or providing a release form to students
1:00:00 How to get support
1:05:40 Changing button color in comments block
1:09:07 Issuing Completion Certificates to students
1:11:30 Connecting Stripe account to XP
Xperiencify 101: Course Setup Basics - September 14th, 2022
VIDEO
Download the Training Handout here
Open Office Hours September 7th, 2022
VIDEO
04:15 How a coach course creator can keep their community within the XP platform
12:15 Using community features for teen/tween students
19:24 How does the XP Community features compare to facebookâs?
21:20 How to add a comments block to your course
24:16 Difference between Commenting and Discussion Board
28:20 Offering a suite/package of courses
29:45 Using tags to hide content
33:50 How to preview exactly what your student sees
40:32 How to find tech support
44:15 Pop-up student welcomes
49:08 Do we need an external email provider for marketing?
53:20 Best browser to use for XP
54:15 Bulk uploading documents for your course
56:30 Duplicating a course for different cohorts of students
58:55 Can we use html5, SCORM, xAPI Tin Can content?
1:03:38 Setting your own course image and favicon
1:05:55 The XP facebook group
1:06:48 XP app release
1:07:45 Adding your content to a recommended course structure
1:10:53 Weekly trainings in XP in addition to Open Office Hours
1:11:31 Done-for-you bonus from the Experience Product Masterclass
1:12:20 Using a custom domain for your XP course
1:15:30 Instructions to set up your course
1:17:44 Running a free challenge on XP
1:19:10 Incorporating custom creations like interactive infographics within your course
1:21:38 Using fillable PDFs
1:23:20 Uploading zoom recordings for your trainings
1:25:05 Live coaching sessions
Open Office Hours August 23rd, 2022
VIDEO
00:40 Incorporating private coaching in the platform
06:00 Celebrations that are more subdued
08:00 Customizing badges
08:30 Which platform to use to record your course videos
09:42 Tagging possibilities
11:50 Current gamification features in XP
15:20 How tags work
16:55 Structuring a large course
26:20 Core vs advanced track
28:50 How to get tech questions answered
29:37 Accessing the EPM done-for-you bonus to get your course loaded
31:20 Using Powerpoint to create your trainings
32:20 Setting the release dates when you duplicate a course
37:00 Preventing tech-bog
37:20 Celebrating a coach's course launch
38:38 VA support packages
40:30 unlimited free trial
42:00 Announcement
44:20 The Xperiencify fb group
Open Office Hours Feb 27rd, 2021
Join Xperiencify's head coach Laura Willson as she walks you through how to quickly get your course up and running!
VIDEO
