Getting Started

Open Office Hours & Training Workshops


Murray Gray in Getting Started

Nov 30, 2022 - 7 min read. Available on all plans.

Join us for an upcoming call!

Watch replays from our weekly Wednesday calls where we train, coach, answer questions and demo new stuff!

RECOMMENDED: Add the Xperiencify education schedule to your calendar to make sure you don't miss anything! (IMPORTANT: You only have to do this once; all future events will be automatically added.)

(If you want to delete training events from your calendar, here's how to do it)

Visit our Facebook group if you want to post questions in advance for us to answer, or send us a message through the chat widget inside your account.

  • Open Office Hours - Wed Dec 14th at 1pm PT / 4pm ET / 9pm UK / 8am next day Sydney

Join us at https://zoom.us/j/5374973925

Previous Call Recordings

Open Office Hours - Wed Nov 30th, 2022

Timestamps for Nov 30, 2022:


  • 0:01:20 Using tags and buttons to re-set a 30 day sequence
  • 0:06:15 EPM question
  • 0:08:21 Duplicating settings for actions
  • 0:12:00 Using training templates for course-build in Done-For-You bonus
  • 0:13:00 Using XP for email vs third-party email provider
  • 0:19:25 Transferring data from XP to a Customer Relationship Manager
  • 0:23:10 Coupon Code limits
  • 0:24:49 Affiliate links
  • 0:27:00 Using a button to link to a google form
  • 0:34:00 Putting the Forum on a dedicated page
  • 0:40:30 Linking your XP course on your website
  • 0:44:05 What is a "space" in the forum?
  • 0:45:10 Staying within 10 course limit of lifetime plan
  • 0:49:30 Forum cohorts
  • 0:54:50 Buttons activating celebrations
  • 0:58:00 Adding Team members to XP account
  • 1:03:00 Done-For-You services
  • 1:05:45 Named Instructors
  • 1:08:15 Adding tokens to emails and sending emails to third-parties
  • 1:10:20 Inbox management with team members
  • 1:11:50 Redeeming XPs internally
  • 1:13:10 Terms & Conditions
  • 1:14:38 Where to find a basic rundown on using XP
  • 1:17:15 Replacing a fb group with XP community features

    Xperiencify 202: Advanced Gamification - Wed Nov 23rd, 2022

    Make a copy of the Handout here

    Open Office Hours - Wed Nov 16th 2022

    Timestamps for Nov 16, 2022:


    • 0:01:30 difference between school name and course name
    • 0:06:40 ready to add your content to XP
    • 0:15:30 community features can we replace fb group
    • 0:25:15 what is advanced gamification?
    • 0:26:08 making an intermediate ongoing membership on XP for graduates of basic level first course
    • 0:30:30 affiliate pay outs
    • 0:34:20 API for integration with discord
    • 0:35:29 warm welcome sequence pop ups
    • 0:39:40 glitch with order form on mobile
    • 0:42:00 customising the student welcome email
    • 0:45:20 payment gateway commissions
    • 0:46:55 custom domain vs subdomain
    • 0:51:10 EPM bonus course build
    • 0:54:30 whitelisting emails for your students
    • 0:56:20 done-for-you bonus turnaround time
    • 0:57:50 challenge to paid course funnel
    • 1:08:20 video file formats
    • 1:13:00 handbrake video compression
    • 1:20:50 adding resource downloads
    • 1:22:00 viewing order form when using trial XP account

      Your MVP Course: Design & Launch in 1 Week - Wed Nov 9th

      Make a copy of the Handout here

      Open Office Hours - Wed Nov 2nd 2022


      • 00:47 Sending emails from Xperiencify
      • 13:30 Whitelisting sender address
      • 15:17 Adding student to another course automatically
      • 21:25 Creating a video tour of course for your students
      • 23:40 Return Student to last place they left off
      • 25:45 Duplicating a course for additional cohorts
      • 30:25 Embedding or linking forms in the course
      • 32:00 Size of images in Course Sales Page
      • 35:45 Creating a community for your course
      • 40:50 Leaderboards
      • 43:37 API for storefront
      • 45:10 Joining XP fb group
      • 50:00 Warm welcome pop-ups
      • 57:30 Customizing payment plans
      • 1:00:10 Attaching files for homework submission

      Xperiencify 101: Course Setup Basics - October 26th, 2022

      Make a copy of the handout here

      Open Office Hours - October 19th, 2022


      • 00:20 Easter egg bonus lessons and tagging
      • 06:25 Pre-actions
      • 13:55 Using PayPal where Stripe is not supported
      • 22:25 Customizing Celebrations
      • 24:10 Quiz to free trial of course to paid course funnel
      • 29:30 Offering advanced trainings in separate space to regular trainings
      • 32:05 Interactive features for sensitive topics
      • 41:40 Using a CRM for other email marketing
      • 51:00 Done-for-You Services with XP
      • 56:46 Using Community to have students share homework

      Xperiencify 202: Advanced Gamification - October 12th, 2022

      Make a copy of the handout here

      Feedback Form for these sessions

      Open Office Hours - October 5th, 2022


      • 00:00 Using Descript for video editing
      • 02:35 Xperiencify training session times
      • 05:30 Previewing trainings set up to release on a schedule
      • 15:15 How to submit assets to XP team for course build as part of EPM Bonus
      • 21:30 Exporting student details and tagging
      • 30:30 What are the Community features
      • 34:27 Using a different language in Xperiencify
      • 37:40 Sound effects
      • 40:09 How to add the Comments block to a page template
      • 45:30 How to use tags to release/hide bonus content
      • 48:10 Media storage limits and using Handbrake to compress videos

      Reverse Course MVP - September 27th, 2022

      Download the Training Handout here

      Open Office Hours - September 21st, 2022


      • 02:20 Using XP as a membership site
      • 13:15 Marketplace page
      • 21:35 Adding code snippets to school site globally v to individual courses
      • 30:50 Replacing a fb community within Xperiencify itself
      • 38:00 Adding dummy students to course
      • 39:50 Changing details for Replays
      • 46:50 Replays page
      • 47:35 Using tags to make additional courses visible to certain students
      • 53:35 Automating tags
      • 54:40 Use it or lose it/self-destructing content
      • 58:42 Adding terms & conditions to order form or providing a release form to students
      • 1:00:00 How to get support
      • 1:05:40 Changing button color in comments block
      • 1:09:07 Issuing Completion Certificates to students
      • 1:11:30 Connecting Stripe account to XP

      Xperiencify 101: Course Setup Basics - September 14th, 2022

      Download the Training Handout here

      Open Office Hours September 7th, 2022


      • 04:15 How a coach course creator can keep their community within the XP platform
      • 12:15 Using community features for teen/tween students
      • 19:24 How does the XP Community features compare to facebook’s?
      • 21:20 How to add a comments block to your course
      • 24:16 Difference between Commenting and Discussion Board
      • 28:20 Offering a suite/package of courses
      • 29:45 Using tags to hide content
      • 33:50 How to preview exactly what your student sees
      • 40:32 How to find tech support
      • 44:15 Pop-up student welcomes
      • 49:08 Do we need an external email provider for marketing?
      • 53:20 Best browser to use for XP
      • 54:15 Bulk uploading documents for your course
      • 56:30 Duplicating a course for different cohorts of students
      • 58:55 Can we use html5, SCORM, xAPI Tin Can content?
      • 1:03:38 Setting your own course image and favicon
      • 1:05:55 The XP facebook group
      • 1:06:48 XP app release
      • 1:07:45 Adding your content to a recommended course structure
      • 1:10:53 Weekly trainings in XP in addition to Open Office Hours
      • 1:11:31 Done-for-you bonus from the Experience Product Masterclass
      • 1:12:20 Using a custom domain for your XP course
      • 1:15:30 Instructions to set up your course
      • 1:17:44 Running a free challenge on XP
      • 1:19:10 Incorporating custom creations like interactive infographics within your course
      • 1:21:38 Using fillable PDFs
      • 1:23:20 Uploading zoom recordings for your trainings
      • 1:25:05 Live coaching sessions

      Open Office Hours August 23rd, 2022


      • 00:40 Incorporating private coaching in the platform
      • 06:00 Celebrations that are more subdued
      • 08:00 Customizing badges
      • 08:30 Which platform to use to record your course videos
      • 09:42 Tagging possibilities
      • 11:50 Current gamification features in XP
      • 15:20 How tags work
      • 16:55 Structuring a large course
      • 26:20 Core vs advanced track
      • 28:50 How to get tech questions answered
      • 29:37 Accessing the EPM done-for-you bonus to get your course loaded
      • 31:20 Using Powerpoint to create your trainings
      • 32:20 Setting the release dates when you duplicate a course
      • 37:00 Preventing tech-bog
      • 37:20 Celebrating a coach's course launch
      • 38:38 VA support packages
      • 40:30 unlimited free trial
      • 42:00 Announcement
      • 44:20 The Xperiencify fb group


      Open Office Hours Feb 27rd, 2021

      Join Xperiencify's head coach Laura Willson as she walks you through how to quickly get your course up and running!

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